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REFUND POLICY

It is your responsibility to familiarize yourself with this refund policy. By placing an order for any of our products or plan, you indicate that you have read this refund policy and that you agree with and fully accept the terms of this refund policy.

GENERAL RULE

All our sales are final, and no refunds will be given. As all our products are digital product, delivered instantly once payment is received it is impossible for you to return a product to use for a refund.

If you find a bug in our plan or digital product, you can contact us through form, accessible at elleactiv.com, and we will fix it. Finding a bug is not a reason to request a refund.

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WE DO NOT ISSUE REFUNDS UNDER THE FOLLOWING CIRCUMSTANCES

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  • You change your mind

  • You choose not to use our product

  • You've decided our product is "not what I need"

  • You find that our product doesn't suit your needs

  • You don’t have time to go with the plan

  • You've found a different solution

TERMINATION WITHOUT REFUND

We reserve the right to terminate accounts without refund or prior notice if you violate our published Terms and conditions or become verbally abusive to our staff, other users of our site or our associates. In case such a user tries to resubscribe to our site we reserve the right to terminate his/her account without a refund or prior notice and block his/her IP address.

  • If you do not agree with or fully accept the terms of this refund policy, we ask that you do not place an order with us.

  • This refund policy can be updated at any time, without prior notice and is applicable immediately and retroactively for all subscriptions and subscribers. It is considered an integral part of our Terms of Use and its acceptance is mandatory for all users.

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