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PRIVACY POLICY

We know that in this digital age, your privacy is important. This Privacy Policy reflects our commitment to protect personal data and the choices we offer you regarding how your data is used. We welcome you to read more about how we keep your information safe, as well as how you can exercise your rights. In addition, our Privacy policy covers our treatment of data that may be personal to you.

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  • This Privacy Policy (“Privacy Policy”)describes how ElleActiv. will gather, use, and maintain your Personal Information on the elleactiv.com. It will also explain your legal rights with respect to that information.

  • By using the ElleActiv website or services, you confirm that you have read and understand this Privacy Policy, and our Terms (together referred to herein as the “Agreement”). The Agreement governs the use of com. ElleActiv will collect, use, and maintain information consistent with the Agreement.

When do we acquire information?

We get data from you when you get enlisted on our site, or buy plan, or enter information on our site. Below are the examples:

  • To process your orders via our online services (e.g., your name, address, and financial data)

  • Financial data is related to your payment methods, such as credit card or bank transfer details. We collect financial data to allow you to purchase, order, return or exchange products or services from our website and any related mobile apps. We store limited financial data. Most financial data is transferred to our payment processor, Stripe, and you should review these processors' Privacy Policy to determine how they use, disclose, and protect your financial data.

  • To send you our email newsletter and other automated email correspondences.

How do we use your details?

We may utilize the data we procure from you when you enlist, make a buy, join our bulletin, respond to an examination or promoting correspondence, peruse the site, or utilize specific other site includes in the following ways:

  • Deliver any products or services purchased by you to you; and

  • Correspond with you; and

  • Compile anonymous statistical data for our own use or for a third party's use; and

  • Assist law enforcement as necessary; and

  • Prevent fraudulent activity on our website or mobile app; and

  • Analyze trends to improve our website and offerings.

  • For marketing and promotions.

When we share personal information

No information about customers will be disclosed to third parties except where it is part of providing a service to you – e.g., arranging for a product to be sent to you, carrying out credit and other security checks and for the purposes of customer research and profiling or where ElleActiv LLC has your express permission to do so.

Do we use 'cookies?

Yes. Cookies are small documents a site or its provider exchanges to your computer's hard drive through your browser (if you allow) that permit the site's or service provider's systems to identify your internet browser and capture please remember certain information. For example, we use cookies to help us keep in mind and process the things in your shopping cart software. Also, they are used to help us understand your requirements based on prior or current site activity, which permits us to offer you improved upon services. We also use cookies to help us put together aggregate data about site traffic and site conversation so that people may offer better site experience and tools in the foreseeable future.

Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data.

You may have the following rights: 

  1. Request access to your personal data (commonly known as a "data subject access request"). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.

  2. Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.

  3. Request deletion of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.

  4. Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.

  5. Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios:

    1. If you want us to establish the data's accuracy.

    2. Where our use of the data is unlawful, but you do not want us to erase it.

    3. Where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims.

    4. You have objected to our use of your data, but we need to verify whether we have overriding legitimate grounds to use it.

  6. Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.

  7. Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain services to you.

Changes to this privacy notice

We reserve the right to alter this privacy notice at any time. Such alterations will be posted on our website. You can also obtain an up-to-date copy of our privacy notice by contacting us via our contact form.

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ElleActiv

United Arab Emirates

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